Privacy Policy – AIM RCM Solutions

At AIM RCM Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or participate in our campaigns. By using our services or website, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information

When you visit our website or engage with our services, our server may collect personal information, including but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Postal address and location details
  • Preferences and interests
  • Demographic information
  • Other information relevant to surveys, campaigns, or service requests

Before we collect any data, we will clearly identify the purpose for which it is being gathered.

Non-Personal Information

We employ tracking tools such as cookies and analytics to gather statistical data from website visitors. This non-personal information helps us analyze traffic patterns and enhance our website’s functionality and user experience. This data cannot be linked back to any individual.

2. How We Collect Information

Consent-Based Collection

We collect personal data through lawful and fair means. Your consent is obtained before any personal information is collected. By providing your information through forms, email, phone calls, or other communication methods, you consent to our collection and use of that information as described in this policy.

Call Recording

All calls made to and from AIM RCM Solutions are recorded and monitored for quality assurance, training, and security purposes.

3. How We Use Your Information

We use the information we collect to better understand your needs and provide improved services. Specifically, your information may be used for:

  • Internal record-keeping and client management
  • Improving our revenue cycle management and digital marketing services
  • Sending updates, promotional content, or offers that may interest you (using the contact details you provide)
  • Conducting market research to enhance customer experience
  • Providing requested services or responding to inquiries
  • Complying with legal obligations

4. Disclosure of Information

No Disclosure Without Consent

Under no circumstances will we sell, trade, or allow any third party to view your collected information unless:

  • We have obtained your prior consent
  • It is required to provide a requested service
  • We are legally obligated to disclose it

SMS and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Failure to comply with necessary registration details will result in the discontinuation of your SMS registration.

Use of Non-Personal Data

AIM RCM Solutions reserves the right to collect, own, and use non-personal statistical data for promotional purposes, provided it cannot be linked back to any individual.

5. HIPAA Compliance

AIM RCM Solutions complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the protection of Personal Health Information (PHI). All billing-related activities, including the handling of medical reports and summaries, are conducted in full accordance with HIPAA requirements.

PHI Disclosure

Disclosure of PHI for medical billing purposes will only occur in collaboration with covered entities, such as healthcare clearinghouses, that are also regulated by HIPAA.

Use of PHI

We may use and disclose personally identifiable health information for purposes of:

  • Treatment: Coordinating care and services
  • Payment: Processing claims and securing payments for physician services
  • Healthcare Operations: Quality assessment, case management, and business planning

As a medical billing company, we use PHI to secure payments for physician services, ensuring that our billing operations are performed in conjunction with the provision of medical treatment.

6. Cookies and Tracking Technologies

Our website uses cookies to analyze web traffic and improve user experience. Cookies help us understand which pages are most useful to visitors and enable certain website functionalities. Data gathered through cookies is used for statistical purposes only and is removed after analysis.

You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website.

7. Data Security

We are committed to ensuring the safety and security of your information. To prevent unauthorized access, loss, theft, and misuse, we have implemented appropriate physical, electronic, and managerial safeguards, including:

  • Secure servers and encrypted data transmission
  • Access controls and authentication measures
  • Regular security assessments and updates
  • Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will make reasonable efforts to safeguard your data.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You have the right to request details of the personal data we hold about you. If any data is incorrect, incomplete, or irrelevant, you may request corrections or updates at any time.

Deletion

You may request the deletion of your personal information, subject to legal and contractual obligations.

Opt-Out

You may choose to restrict the collection or use of your personal information by:

  • Opting out of direct marketing when filling in forms on our website
  • Withdrawing previously given consent by contacting us directly
  • Unsubscribing from email communications using the link provided in our emails

9. Links to External Websites

Our website or campaigns may contain links to external third-party websites. Please note that once you leave our platform, we have no control over the content, privacy practices, or policies of those websites. We are not responsible for the privacy practices of any third-party websites we may link to.

We encourage you to review the privacy policies of any external websites you visit to ensure the safety of your data.

10. Updates to This Privacy Policy

AIM RCM Solutions reserves the right to modify or update this Privacy Policy at any time to reflect legal, operational, or service-related changes. When we make changes, we will notify you by:

  • Posting the updated policy on our website with a new “Last Updated” date
  • Sending you notice via email or other communication methods when appropriate

Updates will be effective immediately upon posting on our website. We encourage you to revisit this page periodically to stay informed about how we protect your information. AIM RCM Solutions will not be liable for any damages caused by changes to the Privacy Policy.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

12. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, the ways in which AIM RCM Solutions collects and uses your information, or your choices and rights regarding such use, please contact us:

AIM RCM Solutions

📧 Email: info@aimrcmsolutions.com
📞 Phone: (815) 815-5815
🌐 Website: www.aimrcmsolutions.com

13. Consent

By using our website, engaging with our services, or providing your personal information to AIM RCM Solutions, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including HIPAA for protected health information. AIM RCM Solutions is committed to maintaining the trust and confidence of our clients and website visitors.

Contact With Us!

Contact With Us
(815) 815-5815
Email Address
info@aimrcmsolutions.com