Support Email: info@aimrcmsolutions.com

418 Broadway Ste N, Albany, NY, 12207

(815) 815-5815

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24/7 Virtual Medical Assistant Services for Your Practice

Caring for patients should always take priority over paperwork. When you choose AIM RCM Solutions, you get a reliable virtual medical assistant team available around the clock. We handle scheduling, billing support, insurance tasks, and patient communication so your staff can focus on delivering quality care.

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Virtual Medical Assistant Benefits

80 %
Reduction in Scheduling Errors
80 %
Patient Satisfaction Improvement
60 %
More Time for Patient Care
40 %
Faster Insurance Verification

Overwhelmed with Practice Tasks? We Can Help

Our virtual medical assistance services go far beyond billing. We partner with healthcare providers across the USA to manage administrative responsibilities with accuracy and care. From handling insurance verification and billing follow ups to assisting with patient coordination, our team ensures your practice runs smoothly and grows consistently.

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overwhelmed

How It Works?

1

Book a Call

Share your specialty, EHR, and workflow needs.

2

Pick Your Assistant

Get matched with a HIPAA trained virtual medical assistant.

3

Fast Setup

Onboard quickly and start support within 24-48 hours.

4

We Handle the Admin

We manage billing, scheduling, and documentation so you can focus on care.

Our Virtual Medical Assistant Services

At AIM RCM Solutions, our virtual medical assistance services handle the daily admin so your team can focus on patients. From scheduling and charting to billing and compliance, we’ve got you covered.

Referral Coordination

Referral Coordination

We manage patient referrals and connect them to the right specialists quickly and accurately.

Medical Refill Management

Medication Refill Management

We help in streamlining refill requests promptly so patients get prescriptions on time.

Appointment Scheduling Reminders

Appointment Scheduling & Reminders

We handle booking, rescheduling, and reminders to cut down on no shows.

Patient Billing Support

Patient Billing Support

From statements to payments and billing questions, we keep finances smooth and patients informed.

Charting Assistance in Your EHR

Charting Assistance in Your EHR

Accurate charting and data entry in your EHR, without adding to provider workload.

Patient Support & Communication

Patient Support & Communication

Friendly communication, quick responses, and easy appointment access that patients appreciate.

Insurance Eligibility Verification

Insurance Eligibility Verification

We confirm benefits in advance to prevent claim denials and billing issues.

HIPPA Compliance Support

HIPAA Compliance Support

Secure workflows that help your practice stay HIPAA compliant (BAA available).

How Our Solutions Help Your Practice Grow

At AIM RCM Solutions, we know running a medical practice means juggling patient care and endless admin work. Our virtual medical assistance services take that burden off your team by managing scheduling, insurance checks, follow ups, billing, and EHR updates.
Every practice is different, so we adapt to your workflows and goals. Whether you run a small clinic or a larger facility, we provide reliable support that keeps your operations steady and lets you focus fully on caring for patients.

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how our solutions help

How Our Process Works?

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Administrative Support

Day to day scheduling, queue monitoring, and task follow ups to keep clinics on track.

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Patient Communication Management

Friendly reminders, call backs, portal messages, and intake help patients get answers fast.

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Documentation & Records

Chart prep, encounter updates, and accurate data entry in your EHR.

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Medical Billing Services

Statements, payment questions, claim status checks, and basic A/R follow ups.

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Patient Care Coordination

Referrals, prior auth coordination, and appointment arrangements with specialists.

Transform Your Revenue Cycle with Ease

Managing a practice comes with challenges billing shouldn’t be one of them. We provide clear processes, reduce costs, and improve revenue, so you can stay focused on delivering quality patient care.

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Hear what our clients have to say about us

Google
“AIM RCM has completely transformed our billing process. We’re getting paid faster and with fewer denials.”
Google
Dr. Sarah MitchellMitchell Family Clinic
Dr. Sarah Mitchell
Google
“Their team is incredibly responsive and knowledgeable. We finally feel in control of our revenue cycle.”
Google
Michelle KimPractice Manager, Kim Cardiology Center
Michelle Kim
Google
“From onboarding to daily operations, everything has been seamless. Highly recommend AIM RCM!”
Google
Lisa FernandezDirector of Operations, Sunrise Pediatrics
Lisa Fernandez
Google
“We’ve worked with several billing companies, but none match the professionalism and results of AIM RCM.”
Google
Dr. Rohan PatelFounder, Greenview Internal Medicine
Dr. Rohan Patel
Google
“Their system is so user-friendly and gives us real-time insights we never
had before.”
Google
Jessica OwensAdministrator, Owens Women’s Health
Jessica Owens

Frequently Asked Questions?

Our virtual medical assistants take care of time consuming tasks like scheduling, billing, eligibility checks, denial follow ups, and patient communication. With HIPAA compliant processes and expertise in healthcare workflows, they help reduce admin burden, improve cash flow, and let providers focus more on patient care.

1. How can a virtual assistant help my healthcare practice?

Our healthcare virtual assistants reduce administrative burden by handling billing, claims follow ups, appointment scheduling, and patient communication, so you can focus on care.

Yes. Every virtual health assistant strictly follows HIPAA guidelines, using secure systems and encrypted communication to protect patient health information.

We provide flexible support, including 24/7 availability, so your practice always has coverage for billing, scheduling, and patient support needs.

Outsourcing to our virtual assistants lowers overhead, reduces errors, and saves time—delivering a high ROI compared to in house staffing.

Getting started is simple; just schedule a consultation, share your practice needs, and we’ll match you with a dedicated virtual assistant.

Absolutely. Our VAs handle patient billing, reminders, and collections with accuracy and professionalism to improve your revenue cycle performance.

We offer secure and reliable communication channels to ensure smooth collaboration. You can easily connect with your virtual assistant through encrypted texting, video calls, and integrated practice management tools.

Contact With Us!

Contact With Us
(815) 815-5815
Email Address
info@aimrcmsolutions.com
Let's Connect

Contact With Us!

    Contact With Us
    (815) 815-5815
    Email Address
    info@aimrcmsolutions.com